No ticket boards half-finished.
The Conductor reads each request alongside your code. It points out which parts of the product it affects, spots duplicates, and asks the questions a developer would ask, before anyone is interrupted.
- ✓Touches
reports/export.pyandapi/views.py - ✓No duplicate. Related: ENG-388 (PDF export, done)
- ?Which columns? Admin export already includes PII.
- ?Acceptance criteria missing
Developers pay for every half-formed ticket.
"Add dark mode" arrives with no scope and no acceptance criteria, and finishing the spec falls to whoever picks it up.
Constant interruptions
A ping for every request and every edit, long before the work is ready to start.
Specs gathered by asking
Missing criteria and context get pulled out one question at a time, across threads and tools.
The same explanations
Every requester hears about the same limits in the codebase, one conversation at a time.
Early churn
Requests get reshaped several times in their first days, and developers see every revision.
Chasing answers
A blocked ticket means tracking down the requester, then waiting for a reply.
Work already done
Duplicates and already-shipped features slip through until someone notices halfway in.
From request to ready, four stops.
The Conductor steps in where a request becomes work. It suggests; your team decides.
A request arrives
From Slack, Linear or Jira. The Conductor waits for edits to settle before it looks.
It reads the code
It finds the parts of the code a request affects, flags duplicates and related work, and lists open questions.
The PM fills the gaps
A simple checklist shows what's missing, with gentle reminders. The PM can always send a ticket through anyway.
Ticket punched
Developers only see ready tickets, each with a short summary. Their questions go to the PM, and answers come back.
It checks tickets. You drive the train.
The Conductor reads your code to understand requests. It never changes it, and your team makes every call.
- Never assigns work to anyone
- Never writes, commits, merges or deploys code
- Never starts an implementation on its own
- Never closes a ticket on someone's behalf
- Never shares secrets or customer data in chats or tickets
Fewer, better tickets.
- See the settled request, not every early revision
- Incomplete tickets stay with the requester
- Feasibility checked against the code first
- Duplicates caught before they're queued
- Ask a question once; the answer comes to you
Know exactly what's missing.
- Keep using Slack, Linear or Jira, with no new template
- A one-line request becomes a structured ticket
- Feasibility in minutes, without waiting on a developer
- Time to finish the request, without nagging
- Complete tickets get picked up sooner
Runs on the tracks you already have.
Give your developers a ready queue.
We're boarding a small number of teams. Tell us a little about yours and we'll be in touch.
Ticket punched!
You're on the list. We'll reach out when there's a seat for your team.